At Bhawar Sales Corporation (hereafter "BSC," "we," "our," or "us"), we are committed to ensuring a smooth and reliable shopping experience. This policy outlines our shipping and delivery processes for all purchases made through our website.
Serviceable Locations
We are pleased to offer delivery to virtually every pin code across India. No matter where you are, we strive to ensure that your order reaches you promptly and securely. In rare cases where our logistics partners do not service a location, we will notify you at checkout page of product or reach out to provide alternative options, if possible.
You hereby agree and acknowledge that to ensure timely delivery of the purchased Products to you, we may collect specific information like your name, shipping address, billing address, landmarks, contact details, etc. & share it further with necessary third parties including delivery partners. You shall ensure that all information that is submitted by you to us is true, complete, accurate and sufficient to identify the actual place of delivery. Your personal information will be collected, stored, processed, and transmitted as per our privacy policy here
Shipping & Handling Charges
- Domestic Orders: Most products are eligible for free shipping across India.
- Specific Products: Some items may incur nominal shipping charges, depending on the category and order value:
- Orders below ₹499: Shipping fee of ₹50 per product.
- Orders ₹500 and above: Free shipping
- Special Categories: Some accessories and electronic musical instrument products may have additional shipping charges based on the delivery location. Details will be shown at checkout.
Order Tracking
Once your order is shipped, you can track its status using the "Track Order" feature on our website. Simply enter your order number and email address, or log in to your account for real-time updates.
Delivery of the Product shall be made through our appointed delivery partner.
Estimated Delivery Timelines
We aim to dispatch all orders within 24 hours. Expected delivery times are:
- Metropolitan Areas: 1-3 business days.
- Tier-1 & Tier-2 Cities: 3-5 business days.
- Remote & Rural Locations: 5-10 business days.
Delivery of 'Pre-Order will be done as per date pre mentioned in Product Page.
While we work hard to ensure timely delivery, actual timeframes may vary due to unforeseen factors like weather conditions, logistical challenges, or regional restrictions or any other unforeseeable event. By making purchase, you hereby specifically waive any claim pertaining to delay in delivery of Product(s).
Regarding your order status or in case it takes more time to deliver, we will keep you informed via Whatsapp / messages / e-mails.
Important Delivery Information
- Office Addresses: If you are shipping to an office location, please include details like department, employee number, and a direct contact number to avoid delivery issues.
Customer Support
For any inquiries regarding shipping and delivery, please contact our support team:
📧Email:casiosupport@bhawar.com
📞 Phone: 9364088164 Monday to Saturday, 10 AM - 6 PM) (except National Holidays).
By placing an order with Bhawar Sales Corporation, you agree to the terms outlined in this Shipping & Delivery Policy. We reserve the right to update or modify this policy at any time without prior notice.
